Physiotherapy Coordinator

Customer Service Agent

Information about the position:

Work Location: Undisclosed

Type of contract: Permanent

Work schedule: 35 hours/week including evenings

We seek a caring, dynamic person who enjoys challenges and teamwork.

• Provides superior customer service
• Handles multiple files simultaneously; manages priorities
• Demonstrates thoroughness and attention to detail
• Enjoys and participates in teamwork
• Is computer literate (use of Office 365 and electronic file management software)
• Possesses good abilities to adapt and learn new skills
• Has experience in a similar position (an asset)
• Is bilingual, fluent in English/French

What we offer:

A rewarding job within a multidisciplinary team

• A pleasant work environment where everyone does their job effectively and gets opportunities to excel
• Innovative projects and challenges
• Activities among colleagues
• A flexible group insurance program, including vision and dental, and numerous social benefits
• Employee discount at Pharmaprix and Shoppers Drug Mart
• Opportunities for advancement

Description of responsibilities:

• Welcome clients/patients and other visitors, both on the telephone and at the reception desk for readaptation and medical clinic
• Promote the company and the quality of treatments offered to clients
• Ensure the effective application of the company's operational procedures
• Schedule and confirm appointments; manage the schedules of various stakeholders
• Participate in the smooth running of the clinic
• Create new files and classify them; perform general filing
• Input various patient/client data into the computer system
• Invoice and collect payments for visits
• Ensure the transmission of calls and messages

Physiothérapie Universelle is a consumer choice in 2021, 2022, and 2023 for its regions of Montreal North Shore, South Shore, Laval, and Quebec.

We are proud of our therapists' passion and the quality of treatments offered throughout an expanded network of over 37 clinics in the Greater Montreal area.

Our mission is to provide every client with personalized and adapted healthcare solutions, tailored to their condition, to help them resume or maintain an active lifestyle.

Through this same desire to meet the specific needs of each individual, our professionals will benefit from opportunities to develop the career that suits them.

Your privacy is important to us at Lifemark / Physiothérapie Universelle.