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Operations Manager

1 month ago

Dartmouth, Canada Keurig Dr Pepper Full time

At Keurig Dr Pepper, we are proud to be part of Canada's Top employers and Canada's Top employers for young professionals. We are currently seeking an experienced Operations Manager to join our team in the Atlantic Region.

This key role will ensure the success of our operations within the region, overseeing our delivery and warehouse teams composed of Technical, Delivery and Warehouse Associates. The selected candidate will be responsible for ensuring all customers receive top-level service and that service levels are met.

Key Responsibilities:

  • Oversee delivery and warehouse teams to ensure efficient operations.
  • Ensure customer satisfaction and service level targets are met.
  • Supervise warehouse activities and ensure inventory targets are attained.
  • Maintain positive staff relations through effective communication.
  • Ensure administrative procedures are carried out correctly and efficiently.
  • Manage administrative processes and procedures to ensure efficiency.
  • Support the employee lifecycle, including recruitment, orientation, and onboarding, retention, and offboarding.
  • Ensure an inclusive and collaborative work environment aligned with KDP values and policies.

The selected candidate will be part of a dynamic and passionate team within a fast-growing organization. In addition to a competitive compensation package, we offer tuition reimbursement and other benefits.

Requirements:

  • 5 years of experience in operations and people management.
  • Strong communication and coaching skills.
  • Ability to navigate ambiguity and unforeseen situations.
  • Experience with planning, optimizing, and playing within key performance indicators.
  • Foster a safe work environment by promoting Occupational Health and Safety policies.