Business Systems Analyst

7 days ago

Dorval, Quebec, Canada Air Canada Full time
About the Role

Air Canada is seeking a highly skilled Business Systems Analyst to join our Strategic Procurement team at our Montreal Headquarters. As a key member of our team, you will play a critical role in leading and contributing to a broad range of procurement events, interacting with key stakeholders across the organization.

Key Responsibilities
  • Technology Deployment
    • Collaborate with cross-functional teams and suppliers to gather information and communicate updates.
    • Assist with the implementation of a new Vendor Management System (VMS) solution, including configuring and testing the system, identifying and resolving issues, and providing user training and support.
    • Identify opportunities for process improvement and optimization while ensuring alignment and compliance with Air Canada's consultant policy and industry best practices during the deployment phase.
    • Participate in internal meetings, documenting updates and critical information relevant to finalizing requirements decisions.
    • Provide context and rationale for requirements as necessary.
    • Analyze the impact of the new solution on current workflows and make necessary adjustments to existing processes.
    • Support in the gathering, formatting, and loading of content into the solution and assist in the creation, management, and execution of the test plan.
  • Run-State
    • Execute strategies to ensure the successful adoption of the new technology post-deployment, including change management initiatives and communication plans.
    • Develop reports on key performance indicators related to the adoption of the new technology and propose recommendations for improvements.
    • Provide ongoing support to end-users and vendors, including troubleshooting issues, providing training and guidance, and identifying opportunities for process improvement.
    • Conduct day-to-day operations and maintenance of the VMS technology.
    • Support the governance of the contingent workforce program and stay up-to-date on industry trends and best practices.
    • Participate in problem-solving and contribute towards the development and implementation of process improvements to create value and minimize risk in assigned area of responsibility.
Requirements
  • Bachelor's degree in Procurement, Supply Chain Management, Business Administration, or a related field.
  • Experience in deploying and adopting new technologies.
  • Strong communication and collaboration skills, including the ability to work effectively with cross-functional teams.
  • Experience in change management and communication planning.
  • Strong attention to detail and organizational skills.
  • Experience with Microsoft Office applications.
  • Experience working in a fast-paced work environment where attention to detail is critical.
  • Demonstrated customer focus aptitude.
  • Demonstrated strong analytical and organizational skills.
  • Experience in managing contingent workers, preferably in a procurement department, would be an asset.
  • Experience using contingent workforce management solutions, such as SAP Fieldglass or Beeline.
Conditions of Employment
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made, and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights employees' unique contributions to our company's success.

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