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Director of Internal Communications

2 months ago

Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a global luxury hotel management company with a rich history of delivering exceptional guest experiences. Our company culture is built on a foundation of luxury, genuine heart, and a commitment to excellence.

About the Role

We are seeking a highly skilled and experienced Director of Internal Communications to join our team. As a key member of our Internal Communications team, you will be responsible for developing and implementing comprehensive internal communications strategies that inspire employees to drive performance and rally our team around our go-forward plans.

Key Responsibilities
  • Develop and execute a cohesive internal communications plan to drive awareness and understanding of our Global Workplace Strategy and Transformation across our corporate teams.
  • Lead the development and implementation of internal communications strategies that inspire employees to drive performance and rally our team around our go-forward plans.
  • Manage Four Seasons internal content strategy, communications channels, and provide oversight of our global internal communications standards and processes.
  • Develop and lead internal communications efforts to support our Global Workplace Transformation across our corporate offices.
  • Work in partnership with the Vice President of Internal Communications to lead internal communications during crises or significant events, ensuring clear and timely information dissemination.
Requirements
  • Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
  • Qualified candidates will have 10+ years of progressive experience working in corporate/internal communications or related fields with at least three years in a leadership role.
  • Experience working for global organizations with a significant number of field employees is an asset.
  • Expertise in digital communication platforms and tools.
  • Experience with communications data analytics and performance measurement tools.
What We Offer

Four Seasons is committed to providing a world-class employee experience and company culture. As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals, develop your skills and expertise, and contribute to the success of our company.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario.