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Food Service Supervisor

2 months ago

Drumheller, Canada DRUMHELLER SUBWAY Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Drumheller Subway. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our team members are trained and equipped to meet the highest standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
    • Hire and manage food service staff, providing guidance and support to ensure that they meet the needs of our customers.
  • Operations and Logistics
    • Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
    • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights to inform our business decisions.
    • Prepare and submit reports, highlighting key performance indicators and areas for improvement.
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards, consistently delivering exceptional customer experiences.
    • Supervise and check the assembly of trays and delivery of food trolleys, ensuring that all food is presented to the highest standards.
  • Team Management and Development
    • Establish work schedules, ensuring that our team members have the necessary resources and support to meet their responsibilities.
    • Provide ongoing training and development opportunities, empowering our team members to reach their full potential.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service establishment.
  • Work Setting
    • Food service establishment.
  • Personal Suitability
    • Client focus.
    • Flexibility.
    • Team player.
  • Government Programs
    • Recognized employer.
  • Health Benefits
    • Dental plan.
    • Health care plan.
    • Vision care benefits.
  • Other Benefits
    • Other benefits.
  • Support for Newcomers and Refugees
    • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Support for Youths
    • Provides awareness training to employees to create a welcoming work environment for youth.
  • Support for Indigenous People
    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Work Term
    • Permanent.
  • Work Language
    • English.
  • Hours
    • 35 to 40 hours per week.