Solutions Engineering Leadership Role
6 days ago
We are looking for a highly skilled and experienced professional to lead our Solutions Engineering team. As the Solutions Engineering Leadership Role, you will be responsible for managing a team of technical, customer-centric SEs who specialize in supporting sales efforts, ensuring alignment with organizational goals.
Key Responsibilities:Lead and mentor a high-performing team of SEs, fostering a culture of technical excellence, customer obsession, and continuous learning.
Develop career growth plans for SEs, ensuring strong retention and talent development.
Oversee SE engagement across SMB and Mid-Market segments, ensuring tailored technical solutions that address customer pain points.
Collaborate with Sales Leadership to refine the SE team's role in the sales cycle, optimizing technical demos, proof-of-concept engagements, and value-based selling.
Define and track key performance indicators (KPIs) to measure SE impact on deal velocity, win rates, and overall sales effectiveness.
Implement scalable best practices for SE engagement, leveraging data insights to continuously optimize processes.
Leverage CRM and sales tools to monitor SE performance, ensuring the team's activities align with business objectives.
Partner closely with Product teams to provide customer feedback and influence the product roadmap based on market needs.
Work with Sales, Marketing, and Revenue Operations to ensure a unified go-to-market strategy that aligns with organizational growth objectives.
Build strong relationships across the organization to enhance communication, alignment, and collaboration on shared goals.
Identify and implement AI-driven strategies to improve SE efficiency, including automation of technical demos, AI-assisted objection handling, and data-driven insights for customer engagement.
Stay at the forefront of emerging sales and technical trends, continuously evaluating new tools and technologies to enhance the SE function.
Regularly communicate with senior executives, presenting performance metrics, strategic initiatives, and the impact of SE engagements.
Provide clear and concise updates on key metrics, areas of improvement, and initiatives that contribute to overall business growth.
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