Solutions Engineering Leadership Role

6 days ago


Vancouver, British Columbia, Canada Themis Solutions Inc. Full time

We are looking for a highly skilled and experienced professional to lead our Solutions Engineering team. As the Solutions Engineering Leadership Role, you will be responsible for managing a team of technical, customer-centric SEs who specialize in supporting sales efforts, ensuring alignment with organizational goals.

Key Responsibilities:
  • Lead and mentor a high-performing team of SEs, fostering a culture of technical excellence, customer obsession, and continuous learning.

  • Develop career growth plans for SEs, ensuring strong retention and talent development.

  • Oversee SE engagement across SMB and Mid-Market segments, ensuring tailored technical solutions that address customer pain points.

  • Collaborate with Sales Leadership to refine the SE team's role in the sales cycle, optimizing technical demos, proof-of-concept engagements, and value-based selling.

  • Define and track key performance indicators (KPIs) to measure SE impact on deal velocity, win rates, and overall sales effectiveness.

  • Implement scalable best practices for SE engagement, leveraging data insights to continuously optimize processes.

  • Leverage CRM and sales tools to monitor SE performance, ensuring the team's activities align with business objectives.

  • Partner closely with Product teams to provide customer feedback and influence the product roadmap based on market needs.

  • Work with Sales, Marketing, and Revenue Operations to ensure a unified go-to-market strategy that aligns with organizational growth objectives.

  • Build strong relationships across the organization to enhance communication, alignment, and collaboration on shared goals.

  • Identify and implement AI-driven strategies to improve SE efficiency, including automation of technical demos, AI-assisted objection handling, and data-driven insights for customer engagement.

  • Stay at the forefront of emerging sales and technical trends, continuously evaluating new tools and technologies to enhance the SE function.

  • Regularly communicate with senior executives, presenting performance metrics, strategic initiatives, and the impact of SE engagements.

  • Provide clear and concise updates on key metrics, areas of improvement, and initiatives that contribute to overall business growth.



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