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Client Account Specialist

2 months ago

Ottawa, Ontario, Canada People Corporation Full time

About the Role:

We are seeking a highly skilled Client Account Clerk to join our team at People Corporation. As a Client Account Clerk, you will play a vital role in providing administrative services to our clients, ensuring the smooth operation and administration of their group benefits plans.

Key Responsibilities:

  • Provide exceptional customer service to clients and their employees, responding to inquiries and resolving issues in a timely and professional manner.
  • Process and verify premium payments, applications, and enrolments, ensuring accuracy and attention to detail.
  • Prepare and reconcile premium reports, data entry, and other administrative tasks to ensure seamless plan administration.
  • Collaborate with internal teams to resolve issues and provide support as needed.
  • Stay up-to-date with industry developments and regulatory changes, applying knowledge to ensure compliance and best practices.

Requirements:

  • Strong knowledge of Microsoft Office and standard office administration procedures.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
  • Superior data entry skills and strong mathematical and reconciliation skills.
  • Demonstrated ability to learn and master new software and technology.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About People Corporation:

We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.