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Operations Manager

2 months ago

Duncan, Canada White Spot Duncan Full time
Job Summary

We are seeking a skilled Shift Manager to join our team at White Spot Duncan. As a Shift Manager, you will be responsible for leading a team of staff, ensuring excellent customer service, and maintaining a safe and clean work environment.

Key Responsibilities
  • Leadership and Training
    • Train staff in job duties, sanitation, and safety procedures
    • Develop and implement training programs to improve staff performance
  • Customer Service
    • Address customer complaints and concerns in a professional manner
    • Provide exceptional customer service to ensure customer satisfaction
  • Operations and Administration
    • Estimate ingredient and supply requirements for meal preparation
    • Prepare and submit reports on sales, inventory, and staff performance
    • Balance cash and complete balance sheets, cash reports, and related forms
  • Inventory and Supply Management
    • Organize and maintain inventory levels to ensure efficient operations
    • Cost products and services to ensure profitability
  • Health and Safety
    • Ensure health and safety regulations are followed in the workplace
    • Conduct regular safety inspections to identify and address potential hazards
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a related field
  • Equivalent experience may be considered
What We Offer
  • Dental plan
  • Health care plan
  • Permanent work term
  • 35 hours per week
  • English language