Retail Store Operations Manager
3 days ago
We are seeking an experienced Retail Store Operations Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for ensuring the smooth day-to-day running of the store, including managing staff, inventory, and customer service.
About the Role:This is a permanent full-time position working 40 hours per week. The ideal candidate will have excellent leadership skills, with the ability to motivate and train staff to achieve sales targets.
Key Responsibilities:- Staff Management: Supervise and coordinate the activities of 5-10 employees, providing guidance and support as needed.
- Inventory Management: Order merchandise, authorize returns, and maintain accurate stock levels.
- Cash Handling: Authorize payments by cheque and ensure all financial transactions are accurately recorded.
- Sales Performance: Meet or exceed sales targets through effective merchandising and customer engagement.
- Customer Service: Resolve customer complaints and provide exceptional service to maintain a positive reputation for the store.
- Education: Secondary (high) school graduation certificate.
- Experience: At least 1 year of experience in a retail management role.
- Language: English.
The successful candidate will work in a fast-paced environment, with tight deadlines and high expectations. You will be required to stand, walk, and sit for extended periods, and may need to lift up to 25 pounds occasionally.
Salary and Benefits:Competitive salary range: $45,000 - $60,000 per year, depending on experience. In addition to a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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