Telecommunications Director, Healthcare Solutions

4 days ago


Mississauga, Ontario, Canada Bayshore HealthCare Full time
Job Description

Bayshore HealthCare is a leading provider of home and community health care services in Canada.

We are seeking a skilled Telecommunications Director, Healthcare Solutions to join our team. As a key member of our organization, you will be responsible for ensuring the reliability and effectiveness of our telecommunication systems, including Virtual Contact Center, VoIP Unified Communication, Mobile Device Management, eFax, and legacy telephony services.

Key Responsibilities
  • Lead a team of telecom professionals, providing technical expertise, mentoring, and operational support.
  • Collaborate closely with IT teams, department heads, and external vendors to design and implement telecommunication solutions that enhance communication capabilities.
  • Ensure compliance with regulatory requirements and adherence to security best practices in telecommunication systems.
  • Monitor and analyze telecommunication performance metrics, identifying trends and areas of improvement and implementing necessary enhancements.
  • Stay updated on emerging telecommunication technologies and trends, evaluating their potential benefits and recommending appropriate adoption strategies.
Requirements
  • University degree in telecommunications or computer science, or 10 years equivalent work experience in a similar capacity.
  • 5 years' experience in managing Call Center platforms, preferably with Virtual (Cloud) Contact Centers and Five9 VCC.
  • 10+ years of experience working in the telecommunication or IT industry.
  • Working knowledge of Windows, Windows Server, APIs, and PowerShell.
Benefits
  • A competitive salary of $120,000 - $160,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous retirement plan, including a defined contribution pension plan.


  • Mississauga, Ontario, Canada Bayshore HealthCare Full time

    Job Title: Manager, Enterprise Telecom ServicesJob Summary:Bayshore HealthCare is a leading provider of home and community health care services, and we are seeking a highly skilled Manager, Enterprise Telecom Services to join our team. As a key member of our organization, you will play a vital role in ensuring our telecommunication systems are robust,...


  • Mississauga, Ontario, Canada Bayshore HealthCare Full time

    Job DescriptionBayshore HealthCare is a leading provider of home and community health care services and a Canadian-owned company. As a Platinum member of Canada's Best Managed Companies Program since 2006, Bayshore HealthCare showcases its commitment to excellence. In 2015, the company achieved the designation for Best Practice Spotlight Organization from...


  • Mississauga, Ontario, Canada Bayshore HealthCare Full time

    Job Title: Telecommunications ManagerJob Summary:Bayshore HealthCare is a leading provider of home and community health care services. We are seeking a Telecommunications Manager to oversee our organization's telecommunication systems, ensuring they are robust, reliable, and aligned with our healthcare services.Key Responsibilities:Manage the organization's...


  • Mississauga, Ontario, Canada Closing the Gap Healthcare Group Full time

    Closing the Gap Healthcare Group is a leading provider of home-based and community-setting services dedicated to delivering exceptional care to Canadians.We are seeking a Strategic Healthcare Solutions Director, Integrated Care Solutions (ICS), to lead our client operations across various geographic areas. This key role will drive business and operational...


  • Mississauga, Ontario, Canada Bayshore HealthCare Full time

    About Bayshore HealthCareBayshore HealthCare is one of the country's leading providers of home and community health care services, operating as a Canadian-owned company. The organization takes pride in showcasing its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006.Additionally, Bayshore has achieved the...


  • Mississauga, Ontario, Canada 1200 Merge Healthcare Solutions Inc. (US) Full time

    Unlock the Power of Healthcare IT with 1200 Merge Healthcare Solutions Inc. (US)As a Healthcare IT Solutions Architect at 1200 Merge Healthcare Solutions Inc. (US), you will be the primary owner of technical and design workflow for Professional Services across Watson Health Imaging (WHI) solutions. This role will work closely with both Resource and Project...


  • Mississauga, Ontario, Canada 1200 Merge Healthcare Solutions Inc. (US) Full time

    Drive Real Progress in HealthAt 1200 Merge Healthcare Solutions Inc. (US), we're dedicated to improving health outcomes through innovative solutions. As a Solution Architect, you'll play a critical role in designing and implementing technical workflows for our Professional Services team.Key Responsibilities:Manage department objectives and projects to meet...


  • Mississauga, Ontario, Canada 1200 Merge Healthcare Solutions Inc. (US) Full time

    Drive Real Progress in HealthAt 1200 Merge Healthcare Solutions Inc. (US), we're dedicated to improving health outcomes through innovative solutions. As a Solution Architect, you'll play a critical role in designing and implementing technical workflows for our Professional Services team.Key ResponsibilitiesManage department objectives and projects to meet...


  • Mississauga, Ontario, Canada 1200 Merge Healthcare Solutions Inc. (US) Full time

    Unlock your career potential at 1200 Merge Healthcare Solutions Inc. (US), a leading provider of data, analytics and software for the health industry.We are seeking an experienced Solution Architect to join our team of experts in health and technology. As a key member of our Professional Services team, you will be responsible for designing and implementing...


  • Mississauga, Ontario, Canada Closing the Gap Healthcare Group Full time

    Job Title: Director of Integrated Care SolutionsClosing the Gap Healthcare Group is seeking a highly skilled and experienced Director of Integrated Care Solutions to lead and oversee client operations across our Integrated Care Solutions Services.This is a full-time permanent position based in Mississauga, with a hybrid home, in-branch, and in-office...


  • Mississauga, Ontario, Canada 1200 Merge Healthcare Solutions Inc. (US) Full time

    About 1200 Merge Healthcare Solutions Inc. (US)We are a leading provider of data, analytics and software for the health industry.Our clients include providers, health plans, employers, life sciences companies and governments around the world.Job DescriptionThe primary owner of technical and design workflow for Professional Services across Watson Health...


  • Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Telecommunications Business AnalystLocation: Mississauga, ONCompany: beBee ProfessionalsJob Description:beBee Professionals is looking for a Telecommunications Business Analyst to join our team in Mississauga, ON. The successful candidate will be responsible for analyzing and evaluating the business requirements of our telecommunications clients...


  • Mississauga, Ontario, Canada AP-LINX IT SOLUTIONS INC. Full time

    About AP-LINX IT SOLUTIONS INC.We are a leading provider of innovative telecommunications solutions, and we're seeking an experienced Senior Telecommunications Specialist to join our team. Job SummaryThe successful candidate will be responsible for installing, maintaining, and repairing telecommunications equipment and systems in a fast-paced outdoor...


  • Mississauga, Ontario, Canada Bayshore HealthCare Full time

    Job OverviewBayshore HealthCare is a leading provider of home and community health care services, showcasing its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006.


  • Mississauga, Ontario, Canada AP-LINX IT SOLUTIONS INC. Full time

    At AP-LINX IT SOLUTIONS INC., we are seeking a skilled Telecommunications Equipment Specialist to join our team. As a key member of our installation and repair team, you will be responsible for ensuring the smooth operation of our telecommunications systems.Key Responsibilities:Inspect and test cable signals and associated equipment to identify any issues or...


  • Mississauga, Ontario, Canada AP-LINX IT SOLUTIONS INC. Full time

    Job SummaryWe are seeking a skilled Telecommunications Equipment Specialist to join our team at AP-LINX IT SOLUTIONS INC. The ideal candidate will have experience in installing, maintaining, and repairing telecommunications equipment and systems.Key ResponsibilitiesInstallation and Maintenance: Install, arrange, remove, and maintain telephone equipment,...


  • Mississauga, Ontario, Canada Christie InnoMed Full time

    About Christie InnomedWe are a leading provider of innovative medical imaging and health IT solutions, serving the Canadian healthcare industry since 1954.Our team of over 250 specialists supports more than 1,500 hospitals and clinics across Canada, delivering cutting-edge products and services that improve patient care and outcomes.Job DescriptionWe are...


  • Mississauga, Ontario, Canada AP-LINX IT SOLUTIONS INC. Full time

    About the RoleWe are seeking a skilled Telecommunications Technician to join our team at AP-LINX IT SOLUTIONS INC.Work Site EnvironmentThis position involves working outdoors at heights, which requires a focus on safety and physical stamina.Key ResponsibilitiesInspect and test cable signals and associated equipment to ensure optimal performance.Diagnose and...


  • Mississauga, Ontario, Canada AP-LINX IT SOLUTIONS INC. Full time

    Job SummaryWe are seeking a skilled Telecommunications Equipment Specialist to join our team at AP-LINX IT SOLUTIONS INC. The ideal candidate will have experience in installing, maintaining, and repairing telecommunications equipment and systems.Key ResponsibilitiesInstallation and Maintenance: Install, arrange, remove, and maintain telephone equipment,...


  • Mississauga, Ontario, Canada Bayshore HealthCare Full time

    Job DescriptionBayshore HealthCare is a leading provider of home and community health care services, committed to delivering exceptional care to its clients. As a Carepath Intake Specialist, you will play a vital role in providing exceptional client service, ensuring a seamless experience for potential clients, family members, and referral...