Retail Store Manager

3 weeks ago


Saanich, Canada JRoss Recruiters Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to lead our garden centre team. As a key member of our team, you will be responsible for driving sales growth, maintaining excellent customer service standards, and ensuring the overall success of our store.

Key Responsibilities
  • Provide leadership and coaching to staff to ensure they have the skills and knowledge to deliver exceptional customer service
  • Maintain and respect standards for excellent customer service and ensure clientele development
  • Develop and implement effective merchandising strategies to drive traffic and increase sales
  • Communicate with buyers to identify growth opportunities and problem areas
  • Participate in and be accountable for store operations, budgets, and shortage control
Requirements
  • 3+ years of management experience in the retail/service industry, ideally in a garden centre
  • Strong retail background and solid experience in sales planning, wage budgeting, and gross margin & inventory management
  • Interest in and knowledge of horticulture and gardening
  • Demonstrated leadership ability, with a focus on building relationships and developing staff
  • Ability to manage competing priorities in a fast-paced environment
  • Self-aware, open to feedback, and possessing strong verbal and written communication skills
  • Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook
Corporate Culture

We offer a culture that promotes a healthy work-life balance, a comprehensive benefits package, an amazing employee discount, and a commitment to creating an inclusive environment for all employees. We are an equal-opportunity employer and celebrate diversity.



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