Customer Service Ambassador

1 day ago

Truro, Nova Scotia, Canada Intertape Polymer Group Full time

  2. The Intertape Polymer Group is a global leader in packaging and protective solutions, offering a unique blend of products and services.
  3. We are seeking a talented individual to join our team as a Customer Service Representative, where you will play a vital role in driving business growth and delivering exceptional customer experiences.
  4. As a Customer Service Representative, you will be responsible for providing timely and effective support to our customers, responding to their inquiries, and resolving any issues that may arise.
  5. You will have the opportunity to work with a diverse range of customers, from small businesses to large corporations, and develop a deep understanding of their needs and preferences.
  6. Our team is passionate about delivering outstanding customer service, and we are looking for someone who shares our commitment to excellence and customer satisfaction.
  7. Key Responsibilities:
    • Respond to customer inquiries and resolve any issues in a timely and professional manner
    • Provide product information and recommendations to customers
    • Collaborate with internal stakeholders to resolve customer complaints and issues
    • Develop and maintain strong relationships with customers to drive business growth and customer loyalty

  9. Requirements:
    • Exceptional customer service skills and a strong ability to communicate effectively with customers
    • Strong product knowledge and a willingness to learn and develop your skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
    • Strong problem-solving skills and a commitment to delivering outstanding customer service

  11. About Us:
  12. We are the Intertape Polymer Group, a global leader in packaging and protective solutions. Our team is passionate about delivering outstanding customer service and driving business growth, and we are looking for someone who shares our commitment to excellence and customer satisfaction.
  13. Why Join Us:
    • Opportunity to work with a diverse range of customers and develop a deep understanding of their needs and preferences
    • Chance to develop your skills and knowledge in a dynamic and fast-paced environment
    • Opportunity to work with a talented and passionate team who are committed to delivering outstanding customer service
    • Competitive compensation and benefits package

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