Multilingual Insurance Claims Adjudicator

2 weeks ago


Montreal, Canada Manulife Financial Corporation Full time

At Manulife Financial Corporation, we're committed to helping people make their decisions easier and lives better. As a Multilingual Insurance Claims Adjudicator, you'll play a critical role in ensuring that our customers receive the highest level of service and support.

Job Summary

We're seeking a highly skilled and experienced Multilingual Insurance Claims Adjudicator to join our team. As a key member of our claims adjudication team, you'll be responsible for handling complex insurance claims with accuracy, efficiency, and professionalism.

The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You'll also have a strong understanding of insurance policies, procedures, and regulations, as well as experience working with medical/dental terminology and practices.

Responsibilities
  1. Handle complex insurance claims with accuracy, efficiency, and professionalism;
  2. Assess highly complex health/dental claims in accordance with contract provisions;
  3. Establish and maintain quality customer service within turnaround times;
  4. Support business units in improving effectiveness and efficiency in claims practices;
  5. Analyze and resolve claims-related issues and concerns;
  6. Develop and implement effective solutions to improve claims processing efficiency;
Requirements

To be considered for this exciting opportunity, you'll need:

  • A college diploma or equivalent experience in a related field;
  • Strong customer service focus and the ability to take initiative;
  • Previous claims adjudication and/or relevant insurance or healthcare industry experience;
  • Excellent communication and interpersonal skills;
  • Ability to work effectively in a fast-paced environment;
  • Strong analytical and problem-solving skills;
  • Proficiency in Microsoft O365 suite of programs;
  • Sound knowledge of medical/dental terminology and practices;
  • Good understanding of provincial legislation and regulations.
Benefits

We offer a competitive salary range of $39,525 - $65,875 per year, depending on location and experience. In addition, you'll enjoy a comprehensive benefits package, including health, dental, and vision coverage, as well as a generous paid time off program. We're committed to supporting your career growth and development through ongoing training and professional development opportunities.



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