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Site Reliability Engineer

2 months ago

Toronto, Ontario, Canada Rogers Communications Full time
Job Title: Site Reliability Engineer

Rogers Sports & Media is seeking a skilled Site Reliability Engineer to join our dynamic team. As a key player in delivering Canadian audiences a diverse content portfolio, you'll be at the forefront of technology innovation in the media space.

Key Responsibilities:
  • Design, develop, and implement monitoring solutions using industry-standard tools.
  • Create and maintain dashboards, alerts, and reports for system performance visibility.
  • Integrate monitoring into the software development lifecycle.
  • Collaborate with stakeholders to define and meet monitoring requirements.
  • Develop and maintain alerting strategies for timely incident detection.
  • Participate in incident response and post-mortem analysis.
  • Automate monitoring and alerting processes for efficiency.
  • Document monitoring solutions, processes, and best practices.
  • Develop support playbooks to enable Tier 1 to solve common issues without assistance.
  • Provide monitoring tool and practice training and support.
Requirements:
  • Post-secondary education in Computer Science, Information Technology, or related field.
  • 5+ years of experience in Site Reliability Engineering, DevOps, or System Administration.
  • Proven experience with monitoring tools (Prometheus, Grafana, Loki, Zabbix, DataDog, NewRelic, SolarWinds).
  • A strong foundation in cloud platforms, including hands-on experience with AWS and Azure, and proficiency in utilizing cloud monitoring services like Amazon CloudWatch and Azure Monitor.
  • Experience with on-prem monitoring tools and strategies to ensure comprehensive coverage across hybrid environments.
  • Proficiency in scripting languages (Python, Bash).
  • Strong networking, system administration, and infrastructure management knowledge.
  • Experience with logging and distributed tracing tools.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in English, with the ability to explain technical concepts clearly and sometimes to non-technical people.

Rogers Sports & Media is an equal opportunities employer and welcomes applications from diverse candidates. We value diversity and inclusivity and believe that every voice matters. If you are passionate about technology and innovation, and want to be part of a dynamic team, please submit your application.