Assistant Manager
2 months ago
We are seeking a highly skilled and experienced Assistant Manager to join our team at Fairmont Royal York. As a key member of our Food and Beverage department, you will be responsible for overseeing the daily operations of our restaurant, bar, and bakery, ensuring exceptional guest satisfaction and maximizing revenue.
Key Responsibilities- Leadership and Supervision: Supervise and direct all restaurant employees, facilities, sales, and costs to ensure optimal performance and guest satisfaction.
- Quality Control: Analyze and control quality levels of production, guest satisfaction, employee satisfaction, merchandising, and marketing, as well as operating costs and sanitation standards.
- Service Excellence: Ensure prompt, efficient, and courteous service in the restaurant, while maximizing profit potential.
- Employee Relations: Establish and maintain effective employee relations, including interviewing, hiring, employee orientation, training, coaching, counseling, and suspension if necessary.
- Training and Development: Develop formal training programs, implement on-the-job training sessions, and meet training goals.
- Marketing and Promotions: Create and implement creative promotional programs to boost sales and visibility, and develop an annual promotions calendar.
- Communication and Collaboration: Attend and contribute to weekly food and beverage departmental meetings, conduct pre-meal briefings, and maintain liaison with the Executive Chef.
- Health and Safety: Conduct cleaning inspections to ensure compliance with health standards and hotel cleanliness standards, and ensure all health and safety procedures and policies are adhered to by all staff.
- Administrative Tasks: Perform all administrative work required, including scheduling, cleaning and maintenance of logbooks, opening/closing duties, and tracking and compiling sales statistics.
- Education: Degree in Hotel and Restaurant Management an asset.
- Experience: Minimum of 2 years experience as Assistant Restaurant Manager.
- Skills: Strong leadership skills, good food and beverage product knowledge, computer skills, excellent interpersonal and communication skills, and fluency in English.
- Certifications: Smart Serve Certification.
- Employee Benefits: Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Learning and Development: Learning programs through our Academies designed to sharpen your skills.
- Career Opportunities: Career development opportunities with national and international promotion opportunities.
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