Database Services Director

2 weeks ago

Markham, Ontario, Canada PET VALU Full time

Job Overview

A seasoned Manager Database Services is sought after to lead a dynamic database service team at Pet Valu. This role involves collaborating with cross-functional IT and business teams to ensure high security, high availability, high performance databases, including on-premise and cloud-based SQL server, Oracle databases. The successful candidate will be accountable for database operations, ensuring all databases meet compliance requirements, and will develop a short-term plan and a long-term database platform strategy and cloud migration plan aligned with the IT strategy to support business needs.

Key Responsibilities

  • Coach, motivate, and guide Database Services team members to achieve high performance.
  • Be accountable for database operations to ensure databases meet compliance, security, performance, availability requirements.
  • Collaborate with other IT departments and business partners on database development requests.
  • Design, build Pet Valu database monitoring/alerting to ensure databases are closely monitored to minimize downtime.
  • Define/maintain enterprise-wide standards, best practices, policies on database development, security, operation, and availability.
  • Involved in different IT projects to provide database solutions to project teams.
  • Proactively involved in troubleshooting of database issues, provides technical directions that lead to problem resolution.
  • Rotated 24/7 Application on call support.

Requirements

  • At least 7 years of database administrator experience.
  • 5 years of IT leadership experience.
  • Bachelor's degree required, master's in computer science or equivalent preferred.
  • Ability to lead, direct and manage team members.
  • Experience building and maintaining production and non-production database environments, including on-premise and cloud-based SQL Server, Oracle databases.
  • Deep knowledge and experience with Azure, GCP.
  • Experience deploying and managing in-house/cloud-hosted database services.
  • Experience with large scale systems involving reporting, transactional systems and integration with other enterprise systems.
  • Have in-depth knowledge of management goals and visions and work in line with team members to achieve them.
  • Working with high performing technology teams.
  • Collaborate with the Business Analysts in requirements gathering, prototyping and requirements validation. Analyze and verify technical requirements for completeness, consistency, feasibility, and testability.
  • Resolving technical issues through troubleshooting & investigation.
  • Design and develop appropriate processes and procedures to ensure proactive database monitoring.
  • Experience with Retail systems including point-of-sales, warehousing / distribution, and merchandising systems.

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