Restaurant Operations Director

2 weeks ago


Orillia, Ontario, Canada Tim Hortons Full time
Restaurant Manager Job Description

Tim Hortons is seeking a skilled Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for the overall success of our restaurant, ensuring that our guests receive exceptional service and that our team is motivated and productive.

Key Responsibilities:
  • Monitor revenues to determine labor costs and make adjustments as needed.
  • Set staff work schedules to ensure adequate coverage during peak periods.
  • Determine the type of services to be offered and implement operational procedures to ensure high-quality food and beverages.
  • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Conduct performance reviews to evaluate team members and provide feedback for improvement.
  • Organize and maintain inventory to ensure that supplies are always available.
  • Ensure that health and safety regulations are followed to maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies to ensure the best prices and quality.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Plan, organize, direct, control, and evaluate daily operations to ensure the restaurant is running efficiently and effectively.
Supervision:
  • 5-10 people
Work Conditions and Physical Capabilities:
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
Personal Suitability:
  • Accurate
  • Dependability
  • Excellent written communication
  • Organized
  • Ability to multitask
Financial Benefits:
  • Bonus
  • Life insurance
Support for Newcomers and Refugees:
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
Support for Youths:
  • Offers on-the-job training tailored to youth
Support for Indigenous People:
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Work Term: Permanent

Work Language: English

Hours: 40 to 44 hours per week



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