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Customer Service Operations Coordinator

1 month ago

SaintJeansurRichelieu, Quebec, Canada Randstad Canada Full time
Job Description

We are seeking a highly organized and proactive customer service coordinator to join our team. As a key member of our sales department, you will be responsible for managing the opening, tracking, and coordination of sales-related files. Your excellent communication skills and attention to detail will ensure accurate data entry in various internal systems.

Key Responsibilities
  • Manage sales-related files and data entry in internal systems
  • Provide general information to representatives, including estimates and price change analyses
  • Contribute to improving best practices in sales tracking
  • Perform other related tasks to support the sales department
Requirements
  • In-depth understanding of sales and customer service departments
  • Experience working with sales representatives on the road
  • Strong discipline and attention to detail in handling documentation
  • Excellent communication skills and active listening abilities
  • Ability to make quick decisions and adapt to changes
What We Offer
  • A competitive salary range of $55,000 - $65,000 per year
  • A flexible work schedule with 40 hours per week, Monday to Friday
  • A comprehensive group insurance plan and a retirement plan
  • Training and development programs to help you grow professionally
  • A collaborative culture where every voice matters
  • Diverse social activities to enjoy after work
  • 13 paid holidays, including 6 during the holiday season
  • An Employee Assistance Program (EAP) and telemedicine access
About Us

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We strive to create an inclusive and accessible workplace for all our candidates and employees.