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Training Support Coordinator

2 months ago

Toronto, Ontario, Canada Resideo Full time
Job Title: AMER Training Support Coordinator

Resideo Academy is seeking a highly skilled and organized Training Support Coordinator to play a critical role in the success of our global training programs.

Job Summary:

The selected candidate will be responsible for coordinating training events in the Americas (AMER) region, working with training stakeholders to ensure a seamless customer journey through course selection, registration, booking, delivery, and feedback.

Key Responsibilities:
  • Coordinate training events, ensuring alignment and entry of event details are captured in the Learning Management System (LMS).
  • Act as a customer-facing dedicated liaison for AMER training courses, arranging venues, managing bookings, customer payments, and delivering cost-effective service.
  • Administer and manage Continuing Education Unit program requirements.
  • Verify French-Canadian translations are accurate.
Requirements:
  • 3+ years of experience in an Administrative function, previous role serving as a Training Coordinator preferred.
  • Fluent bilingual French-Canadian and English-speaking skills, both written and verbal.
  • Proficient level of IT literacy, particularly with Microsoft Office applications.
  • The ability to effectively communicate through written, verbal, and presentation skills with varying levels of stakeholders.
What We Offer:
  • The opportunity to join a growing, global function.
  • Comprehensive benefits, including life and health insurance, life assistance program, retirement programs with a company match, accidental death and dismemberment insurance, disability insurance, and vacation & holidays.