Retail Store Leadership Position

6 days ago


Cornwall, Canada SPICE HAVEN Full time

Job Summary

We are seeking a highly motivated Retail Store Supervisor to join our team at Spice Haven. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store staff, ensuring exceptional customer service, and driving sales growth.

About the Role

The successful candidate will have a strong background in retail management, with experience in supervising staff, managing inventory, and achieving sales targets. You will be responsible for leading a team of 3-4 people, providing guidance and support to ensure excellent customer service and efficient store operations.

Main Responsibilities

  • Staff Supervision: Lead and motivate a team of sales workers, designers, and office staff to achieve sales targets and provide exceptional customer service.
  • Sales and Merchandising: Develop and implement sales strategies to drive revenue growth, manage inventory levels, and maintain visual merchandising standards.
  • Operations Management: Ensure efficient store operations, including opening and closing procedures, staff scheduling, and inventory control.
  • Customer Service: Provide excellent customer service, resolving issues promptly and professionally, and ensuring customer satisfaction.
  • Reporting and Analysis: Prepare sales reports, analyze sales data, and provide insights to inform business decisions.

Requirements

To succeed in this role, you will need:

Secondary (High) School Graduation Certificate or equivalent qualification.1 year to less than 2 years of experience in retail management or a related field.Excellent Communication and Interpersonal Skills to build strong relationships with staff, customers, and suppliers.Strong Organizational and Time Management Skills to prioritize tasks, meet deadlines, and manage multiple responsibilities.Accurate, Client-focused, Efficient, Organized, Team Player, Initiative personality traits.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of $60,000 per year, plus benefits and opportunities for professional growth and development.

Language and Work Hours

We operate in English, and you will be required to communicate effectively with staff, customers, and suppliers. The working hours are 35 hours per week, with a permanent contract.



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