Travel Operations Supervisor

2 weeks ago


Toronto, Ontario, Canada Holiday Seasons Travel Full time

Job Title: Travel Operations Supervisor

About the Role:

We are seeking a highly organized and detail-oriented Travel Operations Supervisor to join our team at Holiday Seasons Travel. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our travel agency, ensuring seamless travel experiences for our clients.

Key Responsibilities:

  • Establish and implement work schedules and procedures to ensure efficient operations
  • Perform same duties as workers supervised, providing guidance and support as needed
  • Prepare and submit reports to management on a regular basis
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs, providing exceptional customer service
  • Co-ordinate, assign, and review work to ensure timely completion and high-quality results
  • Hire and train staff in job duties, safety procedures, and company policies
  • Requisition materials and supplies as needed

Requirements:

  • 1-2 years of experience in a supervisory role, preferably in the travel industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in MS Outlook and other relevant software

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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