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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at 1919464 Ontario Limited. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities- Evaluate Daily Operations: Conduct regular assessments of our restaurant's operations to identify areas for improvement and implement changes to increase efficiency and productivity.
- Monitor Staff Performance: Supervise and evaluate the performance of our staff, providing feedback and coaching to help them improve their skills and meet our high standards.
- Plan and Organize Daily Operations: Develop and implement plans to ensure that our restaurant is running at optimal levels, including managing inventory, scheduling staff, and coordinating with suppliers.
- Recruit and Train Staff: Identify and recruit top talent to join our team, and provide comprehensive training to ensure that they have the skills and knowledge needed to excel in their roles.
- Conduct Performance Reviews: Regularly review the performance of our staff, providing feedback and coaching to help them improve their skills and meet our high standards.
- Ensure Health and Safety Regulations are Followed: Ensure that our restaurant is in compliance with all health and safety regulations, including maintaining a clean and safe environment for our staff and customers.
- Address Customer Complaints: Respond promptly and professionally to customer complaints, resolving issues and ensuring that our customers have a positive experience.
- Provide Excellent Customer Service: Ensure that our customers receive exceptional service, including greeting them warmly, taking orders accurately, and serving them promptly.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Work Conditions and Physical Capabilities: Fast-paced environment, tight deadlines
- Personal Suitability: Accurate, client focus, efficient interpersonal skills, excellent oral communication, excellent written communication, reliability
