Customer Service Representative

1 month ago


Medicine Hat, Alberta, Canada MOBILE SNAP Full time
Job Description

We are seeking a highly skilled Customer Service Clerk to join our team at MOBILE SNAP. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our services.

Key Responsibilities
  • Addressing Customer Concerns: Respond to customer inquiries, resolve issues, and provide solutions to their problems.
  • Service Arrangements: Arrange for billing, refunds, and credits as needed.
  • Service Information: Explain the type and cost of services offered to customers.
  • Record Keeping: Maintain accurate records and statistics of customer interactions.
  • Office Support: Perform general office duties, including ordering supplies and maintaining inventory.
Requirements
  • Education: No degree, certificate, or diploma is required.
  • Experience: Experience is an asset, but not necessary.
  • Language: Fluency in English is required.
  • Work Hours: 40 hours per week.


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