Houseperson Full-time

4 weeks ago

Victoria, British Columbia, Canada AccorHotel Full time

What We Offer:

As a Houseperson at Accor Hotel, you will enjoy a range of benefits, including:

  • Discounted rates at Accor properties worldwide
  • Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
  • Access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
  • Opportunity to develop your talent and grow within your property and across the world
  • Complimentary meal during your shift through our Colleague Dining Program
  • Complimentary uniform laundering
  • Access to our comprehensive benefits and wellness programs, including extended healthcare benefits, RMT dental vision, and complimentary counseling wellness sessions, financial and family planning through LifeWorks
  • Access to our company-matched Defined Contribution Pension Plan (DCPP)
  • Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
  • Hourly pay rate of $24.51 to $28.01

What You Will Be Doing:

As a Houseperson, you will be responsible for:

  • Linen and amenity distribution
  • Minor maintenance, such as changing light bulbs, etc.
  • General cleaning of both public and staff areas to departmental standards
  • Responding to guests' requests as directed
  • Other duties as assigned

Qualifications:

We are looking for candidates with:

  • Previous experience as a Houseperson or in a position requiring physical work and a high standard of guest/customer service
  • Completely fluent English language skills, both written and verbal
  • Proven ability to work well unsupervised at a fast pace while maintaining quality standards
  • Commitment to provide excellent service and exceed guest expectations
  • Fluency in English (verbal & written) essential
  • Energetic and able to work effectively under pressure
  • Impeccable grooming and presentation
  • Must be comfortable speaking to guests
  • Previous experience in customer service is an asset
  • Previous experience in a 5-star property is an asset

Remote Work:

No

Employment Type:

Full-time

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