Bilingual Customer Service Representative

3 weeks ago

Montreal, Quebec, Canada Computershare Full time
Job Title: Bilingual Customer Service Representative

We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Computershare. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both French and English.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information to customers regarding their accounts and services
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed performance metrics and targets
Requirements:
  • Bilingual in French and English (spoken and written)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; post-secondary education an asset
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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