Beauty Department Operations Manager

11 hours ago

Victoria, British Columbia, Canada H&M group Full time
Job Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is based on delivering fashion & quality at the best price in a sustainable way.

We are looking for a talented individual to join our team as a Beauty Department Operations Manager. The successful candidate will be responsible for managing, recruiting, onboarding, training, developing, and providing succession planning for the staff in the store in partnership with the Store Manager.

  • Commercial Focus:
  • The Beauty Department Operations Manager will take action within the department to maximize sales through joint operational and commercial focus to obtain the highest level of profitability.
  • Operational Responsibilities:
  • Effectively schedule the staff within the department according to the needs and restrictions of the business and adjust hours as necessary to reach store and Sales Per Hour (SPH) goals.
  • Work with sales and cost plans, budgets, and other available tools to make business decisions to ensure maximum profitability.
  • Responsible for knowledge and completion of cash office operational functions.
  • Customer Service:
  • Maintain high-quality H&M direct and indirect customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands on the selling floor, in the fitting room, and at the cashpoint.
Requirements
  • Education: High School graduate or equivalent. Associate's or Bachelor's Degree preferred.
  • Skills: Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge.
  • Experience: Experience in administrating progressive discipline process and performance management.
Compensation

The estimated salary for this position is between $60,000 - $80,000 per year, depending on qualifications and location.

All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.

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