Customer Experience Investigator

1 month ago


Cornwall, Canada C3 Client Satisfaction Full time
About the Role

We are seeking a detail-oriented and observant individual to join our team as a Mystery Shopping Specialist. As a Mystery Shopper, you will be responsible for evaluating customer service and store environments in shopping centres and malls.

Key Responsibilities
  • Evaluate customer service and store environments
  • Produce reports on your findings
  • Conduct undercover work to gather information
Requirements
  • Secondary (high) school graduation certificate or equivalent experience
  • Ability to work independently and maintain confidentiality
  • Strong attention to detail and observational skills
  • Availability for shift or on-call work
  • Legally able to work in Canada
  • Reside in proximity to the advertised location
What We Offer
  • Occasional work opportunities
  • Flexible hours (3-6 hours per month)
  • Work in a dynamic and fast-paced environment
Language

English or French



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