Hotel Operations Supervisor

2 weeks ago


Surrey, British Columbia, Canada Resttore Floors Inc.] Full time

We are seeking a skilled Hotel Operations Supervisor to join our team at the Howard Johnson Plaza Hotel By Wyndham. As a key member of our staff, you will oversee the day-to-day operations of our hotel, ensuring exceptional guest experiences and efficient service delivery.

Key Responsibilities
  • Supervise and coordinate the activities of our hotel staff, ensuring seamless operations and high-quality service.
  • Monitor and maintain the cleanliness and organization of our hotel facilities, ensuring a safe and comfortable environment for guests.
  • Collaborate with our team to develop and implement strategies for improving guest satisfaction and increasing revenue.
  • Manage and resolve guest complaints and concerns in a professional and courteous manner.
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve our hotel operations and services.
  • Work closely with our front desk and housekeeping teams to ensure seamless guest experiences.


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