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Operations Director

1 week ago


Delta, British Columbia, Canada Century Group Full time

The Century Group, a leading provider of retirement living residences, seeks an experienced Operations Director to lead the day-to-day operations of its senior living communities.

Overview

Our organization is committed to creating vibrant communities where seniors live active and purposeful lives. We strive to provide exceptional care and support to our residents, while also fostering a sense of community and connection among them.

Job Description

As Operations Director, you will be responsible for managing the overall operations of our senior living communities. This includes ensuring that daily operations are aligned with our organizational goals and standards, as well as fostering communication and engagement among staff, residents, and families.

  • Develop and implement operational plans and strategies to achieve business objectives
  • Manage and oversee the performance of all operational departments, including sales, marketing, leasing, and resident services
  • Monitor and analyze key performance indicators, such as occupancy rates, resident satisfaction, and employee engagement
  • Provide input into the development of strategic plans and budgets, and ensure that operational initiatives are aligned with these plans
  • Collaborate with corporate teams to ensure consistency and compliance with company policies and procedures
Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of 5-7 years of senior leadership experience in a related field, preferably in senior living or hospitality
  • Proven track record of achieving business objectives and driving operational excellence
  • Strong knowledge of property management, gerontology, and financial stewardship
  • Excellent communication, leadership, and interpersonal skills
  • Ability to work effectively in a fast-paced environment and manage competing priorities
Benefits

We offer a competitive compensation package, including:

  • Competitive salary and benefits
  • Flex days and team-building events
  • Bria Summer Family BBQ and Bria Holiday Party
  • PNE/Playland Company Discount Code
  • Free onsite annual flu-shot
Bria Communities Gives Back

At The Century Group, we are committed to giving back to our community. Our mission is to create safe and vibrant communities where choices are valued, and seniors live active and purposeful lives. We believe that by working together, we can make a positive impact on the lives of seniors and their families.