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Quality Management Specialist

2 months ago

Thunder Bay, Ontario, Canada City of Thunder Bay Full time
  • Job Title: Quality Management Specialist
  • City of Thunder Bay is seeking a Quality Management Specialist to join our team.
  • Key Responsibilities:
    • Analyze and provide advice on the managerial methods and organization of an establishment
    • Develop quality management and quality assurance standards
    • Propose improvements to methods, systems, and procedures
    • Plan the re-organization of operations
    • Supervise staff
    • Train staff
    • Coaching
    • Offer mentoring
    • Direct and advise staff in the development and implementation of service quality assessment strategies
    • Review programs and policies to ensure conformance with regulations
    • Provide staff training
    • Ensure that procedures are conducted in accordance with laws and regulations
    • Develop policies and procedures to implement programs
    • Develop and implement health and safety plans
    • Conduct performance reviews
    • Develop curriculum for training programs
    • Participate in recruitment events
    • Monitor staff performance
  • Work Setting: Public health facilities
  • Area of Work Experience: Health administration
  • Screening Questions:
    • Are you currently legally able to work in Canada?
  • Benefits:
    • Dental plan
    • Health care plan
    • Vision care benefits
    • Life insurance
    • Wellness program