Dedicated Service Ambassador
3 weeks ago
Empowering Guest Experiences
At Gateway Casinos & Entertainment Limited, we are dedicated to delivering exceptional guest experiences. As a Host/Hostess at one of our 27 gaming properties across Canada, you will play a vital role in creating a welcoming atmosphere that makes every guest feel valued and appreciated.
About the Role
This part-time position offers a competitive salary of $15.00 per hour. If you have excellent communication skills, a passion for providing top-notch customer service, and experience working in a fast-paced environment, we encourage you to apply.
Key Responsibilities
- Guest Engagement: Engage with guests, respond to their needs, and provide personalized service to ensure an exceptional experience.
- Seating Arrangements: Coordinate seating arrangements to optimize guest flow and minimize wait times.
- Reservations Management: Process reservations efficiently, ensuring accurate information and timely confirmations.
- Communication: Collaborate with servers, bussers, and other team members to maintain seamless operations and address any issues promptly.
- Maintenance: Maintain a clean and organized workspace, adhering to health and safety standards.
Requirements
- Certifications: Serving It Right (BC)/Proserve (Alberta) or Smart Serve (Ontario)
- Experience: Previous experience in hospitality or food service, preferably as a host/hostess or server
- Skills: Excellent communication and interpersonal skills, ability to work under pressure, and physical stamina to lift objects up to 30 pounds
Benefits
- Competitive Salary: Starting at $15.00 per hour
- Benefits Package: Comprehensive benefits for full-time employees, including medical, dental, and vision coverage
- Opportunities for Advancement: Career growth opportunities within our 27 locations across Canada
Award-Winning Employer: Gateway Casinos & Entertainment Limited is a multi-award-winning employer recognized for its commitment to diversity, equity, and inclusion. Join our team and become part of a dynamic organization that values your contributions and strives to create a positive work-life balance.
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