Dedicated Service Ambassador

3 weeks ago


Edmonton, Alberta, Canada Gateway Casinos & Entertainment Limited Full time

Empowering Guest Experiences

At Gateway Casinos & Entertainment Limited, we are dedicated to delivering exceptional guest experiences. As a Host/Hostess at one of our 27 gaming properties across Canada, you will play a vital role in creating a welcoming atmosphere that makes every guest feel valued and appreciated.

About the Role

This part-time position offers a competitive salary of $15.00 per hour. If you have excellent communication skills, a passion for providing top-notch customer service, and experience working in a fast-paced environment, we encourage you to apply.

Key Responsibilities

  • Guest Engagement: Engage with guests, respond to their needs, and provide personalized service to ensure an exceptional experience.
  • Seating Arrangements: Coordinate seating arrangements to optimize guest flow and minimize wait times.
  • Reservations Management: Process reservations efficiently, ensuring accurate information and timely confirmations.
  • Communication: Collaborate with servers, bussers, and other team members to maintain seamless operations and address any issues promptly.
  • Maintenance: Maintain a clean and organized workspace, adhering to health and safety standards.

Requirements

  • Certifications: Serving It Right (BC)/Proserve (Alberta) or Smart Serve (Ontario)
  • Experience: Previous experience in hospitality or food service, preferably as a host/hostess or server
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and physical stamina to lift objects up to 30 pounds

Benefits

  • Competitive Salary: Starting at $15.00 per hour
  • Benefits Package: Comprehensive benefits for full-time employees, including medical, dental, and vision coverage
  • Opportunities for Advancement: Career growth opportunities within our 27 locations across Canada

Award-Winning Employer: Gateway Casinos & Entertainment Limited is a multi-award-winning employer recognized for its commitment to diversity, equity, and inclusion. Join our team and become part of a dynamic organization that values your contributions and strives to create a positive work-life balance.


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