Service Ambassador

2 weeks ago


Edmonton, Alberta, Canada Monsoon Bistro & Bar Full time
Job Title: Service Ambassador

We are seeking a highly skilled and experienced Service Ambassador to join our team at Monsoon Bistro & Bar. As a key member of our service staff, you will be responsible for providing exceptional customer service, managing the bar area, and ensuring a seamless dining experience for our guests.

About the Role

This is a permanent position working 40 hours per week in a fast-paced environment. The successful candidate must be able to stand for extended periods, handle heavy loads, and work effectively in a team.

Responsibilities
  • Clean and maintain the bar area, including washing glassware and cleaning the draft beer system.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Take beverage orders from serving staff or directly from patrons, preparing mixed drinks, wine, draft or bottled beer, and non-alcoholic beverages.
  • Manage cash, credit/debit card payments, and store beverage and food products.
Requirements

To be successful in this role, you will need:

  • No formal education required, but experience is an asset.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Familiarity with wine and drink selection.
Working Conditions

The successful candidate will work in a permanent position with a regular schedule of 40 hours per week. The job involves standing for extended periods, handling heavy loads, and working in a fast-paced environment.

Compensation and Benefits

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience. Our comprehensive benefits package includes health, dental, and vision insurance, as well as opportunities for career growth and development.


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