Client Service Manager
3 days ago
At ADP, Inc., we are seeking an experienced Client Service Manager to develop and maintain effective relationships with our clients. In this role, you will be the direct client contact for retirement plan services, responsible for communicating with clients regarding service delivery and providing assistance on day-to-day retirement plan administration.
The ideal candidate will possess strong oral and written communication skills, with the ability to effectively handle escalated calls and provide mentoring and constructive feedback to new associates. Additionally, they will be proficient in using payroll and recordkeeping systems, with a basic understanding of investments in each retirement plan.
This position requires the ability to learn quickly, function in a fast-paced environment, and work on multiple projects simultaneously. The successful candidate will also be able to gauge client satisfaction through scheduled surveys, client visits, and day-to-day interaction.
Responsibilities include:
- Proactively discussing and/or supporting products and services, and plan design with plan sponsors.
- Maintaining a basic understanding of the types of investments in each retirement plan and being a liaison for client questions.
- Assessing, recommending, and/or creating custom client and participant education programs.
Preferred qualifications include experience in a client service environment, ASPPA QKA certification, and proficiency in using Microsoft Office products.
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Client Service Manager
4 weeks ago
Burnaby, British Columbia, Canada ADP, Inc. Full timeClient Service Manager IADP is hiring a Client Service Manager I to develop and maintain effective relationships with ADP clients. This role involves serving as the direct client contact for retirement plan services, communicating service delivery, providing day-to-day retirement plan administration assistance, troubleshooting plan issues, and discussing...
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Client Services Manager
6 days ago
Burnaby, British Columbia, Canada ADP, Inc. Full timeADP is hiring a Client Service Manager I. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Manager is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day...
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Client Service Manager
5 days ago
Burnaby, British Columbia, Canada ADP, Inc. Full timeADP is hiring a Client Service Manager I. In this position, you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Manager is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day...
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Client Service Manager Professional
1 day ago
Burnaby, British Columbia, Canada ADP, Inc. Full timeAt ADP, we are seeking a Client Service Manager who will be responsible for developing and maintaining effective relationships with our clients. This individual will serve as the direct client contact for retirement plan services, ensuring the delivery of optimal service, client satisfaction, and client retention.The successful candidate will communicate...
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Client Service Delivery Manager
6 days ago
Burnaby, British Columbia, Canada ADP, Inc. Full timeJob OverviewWe are seeking a skilled Client Service Delivery Manager to join our team. In this role, you will be responsible for developing and maintaining effective relationships with clients.Main ResponsibilitiesProactively discuss and/or support products and services with plan sponsors.Assist clients with requests for plan changes and ensure project plans...
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Manager of Funeral Services
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Client Service Manager
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Client Service Manager
4 weeks ago
Burnaby, British Columbia, Canada ADP, Inc. Full timeADP is hiring a Client Service Manager I. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Manager is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day...
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Client Service Manager Lead
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Traffic, Client Services
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Traffic, Client Services
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Client Relationship Manager
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Burnaby, British Columbia, Canada BC Family Maintenance Agency (BCFMA) Full timeAbout the Job The BC Family Maintenance Agency (BCFMA) is seeking a highly skilled Client Service Delivery Manager to lead the client services team in Burnaby. In this role, you will be responsible for managing daily operations, supervising staff, and ensuring the effective delivery of maintenance and support services to British Columbians. This includes...
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Client Service and Operations Specialist
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Burnaby, British Columbia, Canada Bank of Montreal Full timeWe are committed to creating lasting, positive change for our customers, our communities, and our people.About Our RoleThis is a unique opportunity to join our Wealth Sales & Service team as a Client Service and Operations Specialist. In this role, you will play a vital part in delivering exceptional client service and supporting the achievement of business...
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Hiring Manager for Client Relationships
1 day ago
Burnaby, British Columbia, Canada ADP, Inc. Full timeWe are looking for a highly skilled Client Service Manager to join our team at ADP. This role involves providing exceptional client service, managing client relationships, and delivering results-driven solutions. The successful candidate will be responsible for communicating with clients regarding service delivery, troubleshooting plan issues, and discussing...