Surgical Fitter Specialist

2 months ago


Calgary, Alberta, Canada Calgary Co-op Full time

Job Summary

Calgary Co-op Home Health Care is seeking a skilled and enthusiastic Surgical Fitter to join our team. As a Surgical Fitter, you will play a critical role in maintaining customer service standards, ensuring safe and efficient operation, and upholding confidentiality of sensitive matters.

Key Responsibilities

  • Provide exceptional customer service and maintain positive customer relationships through proper handling of customer merchandise, questions, comments, requests, and complaints.
  • Work effectively in a diverse team environment, demonstrating proficiency and friendliness.
  • Assist the supervisor in ensuring the department operates in accordance with company policies, procedures, programs, merchandising standards, and overall expectations.
  • Provide ongoing feedback to the supervisor regarding recommendations for continued improvement of the fitting department.
  • Develop and maintain strong, efficient, and productive working relationships with approved professionals, business organizations, and internal/external company representatives.
  • Accurately and efficiently handle the sale of merchandise, inventory control, price integrity, and administrative areas.
  • Adhere to all government and professional standards and regulations applicable to the Home Health Care Industry.
  • Take responsibility for Occupational Health and Safety (OH&S), including participating in OH&S activities, being knowledgeable about and complying with OH&S policies, procedures, and legislation, and assisting in identifying unhealthy, unsafe situations and ensuring corrective action is taken.

Requirements

  • Grade 12 Education
  • Medical-related education or background
  • Previous customer service experience
  • Basic computer skills

Benefits and Perks

Calgary Co-op Home Health Care offers a comprehensive compensation and benefits package, including an industry-leading pension plan, recognition program, employee discounts, social committee events, tuition assistance, employee and family assistance program, and more.


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