Hotel Supervisor

1 month ago


Ottawa, Ontario, Canada Holiday Inn Express & Suites Full time
Job Title: Hotel Supervisor

We are seeking a highly skilled and experienced Hotel Supervisor to join our team at Holiday Inn Express & Suites. As a Hotel Supervisor, you will be responsible for overseeing the daily operations of the hotel, ensuring that all guests receive exceptional service and that the hotel runs smoothly and efficiently.

Key Responsibilities:
  • Assist guests with special needs and provide exceptional customer service
  • Coordinate, assign, and review work for front desk and housekeeping staff
  • Hire and train staff in job duties, safety procedures, and company policies
  • Maintain operation of computer systems, equipment, and machinery, and arrange repair work as needed
  • Requisition materials and supplies
  • Manage MS Office and other software applications
Requirements:
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience in a supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Attention to detail and ability to multitask
Benefits:
  • Dental plan
  • Free parking available
  • Permanent position
  • 40 hours per week
  • English language

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