Front Desk Assistant

4 weeks ago


Edmonton, Alberta, Canada Maple Link Immigration Services Inc Full time

About the Role:

Maple Link Immigration Services Inc is seeking an experienced and organized Front Desk Assistant to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.

Responsibilities:

  • Schedule and Confirm Appointments: Coordinate with clients to schedule appointments and confirm their details.
  • Answer Phone Calls and Messages: Handle incoming phone calls and relay messages to the appropriate staff member.
  • Provide Information: Offer basic information to clients and the public, including details about our services and policies.
  • Record and Relay Information: Accurately record and relay important information to clients and staff.
  • Perform Clerical Duties: Assist with tasks such as filing, sorting, and distributing mail.
  • Data Entry: Enter data into our system to ensure accurate and up-to-date records.
  • Personal Suitability: Be a team player, organized, reliable, and able to multitask with ease.
  • Language: English (as a primary language)
  • Work Hours: 35-40 hours per week

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