Retail Operations Manager
6 days ago
We are a dynamic retail business seeking a highly skilled Retail Operations Manager to oversee our sales operations. As part of our team, you will be responsible for driving sales growth and maximizing customer satisfaction.
SalaryThe estimated salary range for this position is $40,000 to $60,000 per year, depending on experience.
About the Job- Job Summary:
- This role involves overseeing the daily operations of our retail store, ensuring that all aspects of sales, merchandising, and personnel management are carried out efficiently.
- Sales Management:
- Assign sales workers to duties to ensure optimal coverage and customer service.
- Hire and train or arrange for training of staff to maintain high levels of competence and productivity.
- Order merchandise to meet customer demand and maximize stock turnover.
- Authorize return of merchandise in accordance with company policies.
- Establish work schedules to ensure adequate staffing during peak periods.
- Sell merchandise through effective display and promotion techniques.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages.
- Organize and maintain inventory to prevent stockouts and overstocking.
- Supervise and co-ordinate activities of workers to optimize productivity and efficiency.
- Education: Secondary (high) school graduation certificate.
- Experience: 7 months to less than 1 year in a retail environment.
- Work Setting: Retail business with a focus on sales and customer service.
- Tasks: Supervisory and management responsibilities as outlined above.
- Supervision: Direct supervision of 5-10 employees.
- Work Term: Permanent full-time position.
- Work Language: English.
- Hours: 32 to 44 hours per week.
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