Retail Store Manager

1 month ago


Vancouver, British Columbia, Canada Shoppers Drug Mart Full time

Job Summary: We are seeking a highly organized and reliable Retail Store Supervisor to join our team at Shoppers Drug Mart. As a key member of our store leadership team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of the store.

Key Responsibilities:

  • Supervise and coordinate the activities of sales workers, including assigning duties and providing guidance and support as needed.
  • Hire and train new staff members, or arrange for their training, to ensure they have the skills and knowledge required to perform their duties.
  • Establish and maintain a positive and productive work environment, promoting a culture of teamwork and respect among staff.
  • Resolve customer complaints and issues in a fair and timely manner, ensuring that customers receive excellent service and support.
  • Organize and maintain inventory, including receiving and stocking merchandise, and ensuring that shelves are fully stocked and visually appealing.
  • Monitor and control store expenses, including labor costs, inventory, and supplies, to ensure that the store operates within budget.
  • Collaborate with other store leaders to achieve business objectives and improve store performance.

Requirements:

  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Minimum 2 years of retail experience, preferably in a supervisory or leadership role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and other stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary and benefits package, including health and dental benefits, life insurance, and a pension plan.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A comprehensive training program, including on-the-job training and ongoing coaching and feedback.

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