Shift Team Leader

2 weeks ago


Terrace, Canada MCDONALD'S RESTAURANT Full time

Job Summary

McDonald's Restaurant is seeking a highly skilled and experienced Shift Manager to join our team. The successful candidate will be responsible for leading a team of food service staff and ensuring that customer service and quality standards are met.

Key Responsibilities

  • Team Leadership
    • Supervise and coordinate the activities of food service staff.
    • Train staff in job duties, sanitation, and safety procedures.
    • Establish methods to meet work schedules and deadlines.
  • Customer Service
    • Ensure that customer service standards are met at all times.
    • Address customer complaints and concerns in a professional and courteous manner.
  • Inventory Management
    • Estimate ingredient and supply requirements for meal preparation.
    • Maintain records of stock, repairs, sales, and wastage.
  • Financial Management
    • Prepare budgets and cost estimates.
    • Monitor and control expenses to ensure profitability.

Requirements

  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service environment.
  • Skills
    • Excellent communication and leadership skills.
    • Ability to work in a fast-paced environment.
    • Ability to maintain accuracy and attention to detail.

Working Conditions

  • Fast-paced environment.
  • Standing for extended periods.
  • Work under pressure.

Personal Suitability

  • Client focus.
  • Efficient interpersonal skills.
  • Flexibility.
  • Team player.

Government Programs

  • Recognized employer.

Financial Benefits

  • Group insurance benefits.

Other Benefits

  • Other benefits.

Support for Persons with Disabilities

  • Offers mentorship, coaching, and/or networking opportunities for persons with disabilities.
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.

Support for Newcomers and Refugees

  • Assists with immediate settlement needs of newcomers and/or refugees.
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees.
  • Provides diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
  • Does not require Canadian work experience.

Support for Youths

  • Offers on-the-job training tailored to youth.
  • Offers mentorship, coaching, and/or networking opportunities for youth.
  • Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans

  • Offers mentorship, coaching, and/or networking opportunities for Veterans.
  • Provides awareness training to employees to create a welcoming work environment for Veterans.
  • Assists with immediate transition needs of Veterans.
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market.
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.

Support for Indigenous People

  • Offers mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.

Support for Mature Workers

  • Applies hiring policies that discourage age discrimination.
  • Offers mentorship, coaching, and/or networking opportunities for mature workers.
  • Offers phased retirement options that allow mature workers to gradually reduce their workload.
  • Offers phased re-entry options for mature workers who are returning to work after retiring.

Supports for Visible Minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities.
  • Offers mentorship programs that pair members of visible minorities with experienced employees.
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

Language

English


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