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Appointment Coordinator, Pediatric Health Services
1 month ago
Discover a rewarding career as an Appointment Coordinator at the Provincial Health Services Authority (PHSA).
About UsThe PHSA is a leading healthcare provider in British Columbia, dedicated to delivering exceptional patient care and service. Our team is passionate about making a difference in the lives of our patients and their families.
Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as an Appointment Coordinator. This is a full-time opportunity to work with our Pediatric Health Services department, where you will play a critical role in coordinating appointments and ensuring seamless communication with patients, families, and healthcare teams.
What You'll Do:
- Schedule and coordinate appointments for pediatric patients, taking into account complex medical needs and scheduling constraints.
- Communicate effectively with patients, families, and healthcare providers to ensure accurate information exchange and smooth appointment processes.
- Manage and maintain accurate records, using computerized systems to track appointment schedules, patient demographics, and contact information.
- Provide exceptional customer service, responding promptly to patient inquiries and resolving any issues that may arise during the appointment process.
- Collaborate with healthcare teams to identify and address any barriers or challenges affecting appointment coordination, contributing to continuous improvement and quality enhancement.
Requirements:
- Diploma or degree in a related field (e.g., healthcare administration, business administration) or equivalent experience.
- Minimum 2 years of experience in appointment coordination, healthcare administration, or a related field.
- Excellent communication, organizational, and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Proficiency in computerized scheduling systems and software applications, including Microsoft Office.
- Strong attention to detail, analytical skills, and problem-solving abilities.
What We Offer:
- A competitive salary of $58,000 - $65,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and extended health coverage, as well as pension plan and paid time off.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and inclusive work environment that fosters collaboration and teamwork.
- The chance to make a meaningful contribution to the health and well-being of children and families in our community.
About Our Workplace:
The Provincial Health Services Authority (PHSA) is a dynamic organization with a passion for excellence in healthcare delivery. As a leader in British Columbia's healthcare system, we are committed to providing exceptional patient care and service while promoting a culture of innovation, safety, and respect.
