Service Delivery Manager

3 weeks ago

Thunder Bay, Ontario, Canada GardaWorld Full time

Are you ready to take on a leadership role that drives operational excellence? GardaWorld is seeking a seasoned Service Delivery Manager to oversee our daily operations and ensure seamless execution of strategic initiatives.

As a Service Delivery Manager, you will be responsible for:

  • Conducting daily operations to meet productivity targets and quality standards.
  • Developing and implementing streamlined processes to enhance efficiency.
  • Collaborating with cross-functional teams to synchronize efforts and optimize resource allocation.
  • Monitoring performance metrics, analyzing data, and implementing improvements to enhance operational effectiveness.
  • Fostering a culture of teamwork, accountability, and continuous improvement among team members.
  • Resolving operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Qualifications:

  • Post-secondary education or equivalent work experience.
  • A minimum of 1-3 years of direct management experience.
  • Strong leadership skills with a track record of building high-performing teams.
  • Exceptional analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • A strategic mindset with the ability to drive results in a dynamic environment.

Employment Details:

  • Employment Type: Permanent.
  • Location: Thunder Bay International Airport (YQT).

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

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