Customer Service Representative

4 weeks ago


Moncton, New Brunswick, Canada Salt & Pepper Canada Limited Full time

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team at Salt & Pepper Canada Limited. As a key member of our support services team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Co-ordinate special events and promotions to enhance customer engagement.
  • Prepare and disseminate communications materials to ensure effective customer communication.
  • Address customer complaints and concerns in a fair and respectful manner.
  • Provide information and assistance to customers, including arranging billing and refunds.
  • Perform general office duties, including receiving payments and maintaining digital databases.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a related field, or equivalent experience.

Work Setting:

  • Private sector.

Work Language:

  • English.

Hours:

  • 35 to 40 hours per week.

Other Benefits:

  • Free parking available.
  • Permanent work term.


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