Project Performance Analyst
1 month ago
As a Project Performance Analyst at TD, you will play a key role in ensuring the timely and accurate completion of business processes and procedures according to Service Level Agreement (SLA) requirements. Your primary responsibility will be to analyze service delivery issues, conduct internal/external research projects, and contribute to audit reviews to identify potential solutions within our risk appetite that enhance the customer experience and support business objectives.
Key Responsibilities- Support the timely and accurate completion of business processes and procedures according to SLA requirements.
- Analyze service delivery issues and conduct internal/external research projects and/or contribute to audit reviews.
- Run testing and generate reports to identify potential solutions within our risk appetite that enhance the customer experience and support business objectives.
- Ensure documentation is prepared/completed accurately and properly reflects client/business intentions and is consistent with relevant rules/regulations.
- Contribute to the development/delivery of presentations/communications to management or broader audiences.
To succeed in this role, you will need:
- An undergraduate degree/college diploma.
- 3+ years of relevant experience.
- A sound knowledge and understanding of the operating environment, business process, and procedures, as well as transaction lifecycle for your area.
- The ability to execute on standard and non-standard processes and requests of low to medium complexity with moderate to high-risk/financial impact.
We offer a competitive salary range of $60,000 - $90,000 per year, based on your level of experience and qualifications. Additionally, we provide a comprehensive benefits package, including health and wellness benefits, retirement savings plans, paid time off, banking benefits, discounts, career development opportunities, and recognition and rewards programs.
About TDValeurs Mobilières TD offers a wide range of financial market, corporate, government, and institutional products and services that are chosen for their innovation, execution, and experience. Our services include subscribing and distributing new issuances, providing reliable and leading information, accessing global markets, and offering integrated banking solutions, allowing our clients to benefit from top-tier US equity trading services and a highly diversified equity research team, while growing our diversified investment banking activities. We focus on growth, people, and community. Our total compensation at TD includes base pay, variable pay, and other key plans, such as health and wellness benefits, retirement savings plans, paid time off, banking benefits, discounts, career development opportunities, and recognition and rewards programs. That's why we offer performance improvement conversations, training programs, and a competitive benefits plan.
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