Business Performance Analyst

3 weeks ago

Toronto, Canada WCG Services Full time

**Program**: ES

**Location**:Remote - Ontario

***Who we’re looking for**:
**Business Performance Analyst**

Like WCG, you believe in the power of work to transform lives. As Business Performance Analyst, you’re part of a team that makes a difference by providing support and expertise to stakeholders and the community through Employment Ontario.

As a member of a strong and professional team, you make a difference at the personal and community level by providing leadership and expertise in the field of data and analytics; to grow and develop data, research, and analytics capacity for employment services programs areas across WCG.

**What you’ll do**:

- Lead data analytics, quantitative and qualitative analysis, forecasting, modeling and performance measurement and evaluation to ensure effective program development and improvement across WCG’s employment services programs.
- Lead the development and delivery of analytics to support evidence-based decision-making and produce actionable insights.
- Build data models that provide information, which is accurate, easy to understand, and unbiased.
- Collaborate with clients and colleagues to turn data into critical information and knowledge that can be used to make sound organizational decisions by identifying areas of improvements and concerns in business operational areas.
- Identify opportunities for continuous improvement and work with stakeholders to action.
- Set performance targets and measure the lead key drivers to achieve all performance KPIs.
- Regularly monitor business performance and generate performance reports and presentation to management identifying the root causes and recommending corrective actions.

**What you bring**:

- Proven expertise in analytical methods, techniques, and software/tools such as, but not limited to statistical analysis and modelling, data mining and algorithms using large, complex, multi-dimensional datasets from structured and unstructured sources
- Strong programming skills in statistical analysis and modelling and visual analytics (e.g., Power BI) and strong communication skills to impart this knowledge on colleagues.
- Proficient use of desktop analysis software (e.g., Microsoft Excel, Access)
- Written and oral communication techniques to prepare and present reports, including business cases, project plans, technical and non-technical status reports, planning documents, and operational policies; and to provide explanations on data issues and complex data analyses
- Presentation skills to clearly communicate complex information to non-technical audiences

**What we offer**:

- Competitive salary
- Comprehensive and flexible health and dental benefits
- Ongoing learning and development opportunities
- Generous time off policy to encourage work/life balance
- A diverse and inclusive workplace with a track record of high employee engagement and teamwork

For complete job requirements, see the full Job Description here.

WCG is strengthened by diversity. We are_ _committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCGEO

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