Cloud Support Specialist
4 weeks ago
About the Role
As a Cloud Support Specialist at Amazon Web Services Canada, Inc., you will be at the forefront of delivering exceptional customer support for our cloud computing solutions. With a strong focus on technical expertise and customer satisfaction, you will work closely with our global teams to resolve complex technical issues and provide tailored solutions for our customers.
Key Responsibilities
- Provide advanced troubleshooting and technical support for our cloud-based products and services
- Collaborate with cross-functional teams to drive customer satisfaction and improve support-related processes
- Develop and deliver training programs to enhance the skills of our support engineers
- Participate in the development of new features and services to meet the evolving needs of our customers
What You'll Need
- 1+ years of technical support experience, preferably in a cloud computing environment
- Strong technical skills, including experience with troubleshooting and debugging technical systems
- Excellent communication and problem-solving skills
- Fluency in both written and verbal English
Why Join Our Team?
At Amazon Web Services Canada, Inc., we are committed to furthering our culture of inclusion and diversity. We offer a dynamic and inclusive work environment that values work-life balance, career growth, and employee well-being. If you are passionate about delivering exceptional customer support and are looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.
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