Dental Office Coordinator
5 days ago
We are seeking a highly skilled and organized Dental Administrator to join our team at Crestwood Dental. This is an exciting opportunity to make a positive daily impact on patients' lives and contribute to the success of our dental practice.
Key Responsibilities:
- Verify the daily schedule for accuracy and identify opportunities for improvement.
- Optimize the clinic's appointment book to achieve revenue targets through effective treatment plan monitoring, patient information management, and continuous patient engagement.
- Provide exceptional customer service by responding to telephone calls in a professional and courteous manner.
- Offer administrative and practical support to the clinic as needed.
- Establish and maintain long-term relationships with patients.
- Gather and accurately record patients' medical, personal, and insurance information, ensuring it is up-to-date and secure.
- Manage patient records in compliance with privacy and security regulations.
- Oversee the recall and inactive patient system.
Requirements:
- At least 1 year of experience in dental administration is required.
- Excellent interpersonal and verbal communication skills to maintain effective relationships with patients, dentists, staff, and the community.
- Customer service or patient relations experience, with conflict resolution skills.
- Able to adapt to and drive office policy improvements to enhance customer care and service.
- Familiarity with dental software is an asset.
We look forward to receiving your application and welcoming you to Crestwood Dental. Only candidates selected for an interview will be contacted.
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