Restaurant Operations Manager
2 weeks ago
KRISHNAS DOSA GRILL LIMITED is seeking a skilled Restaurant Supervisor to lead our food service team. In this role, you will be responsible for managing day-to-day restaurant operations, ensuring exceptional customer satisfaction and quality control standards are met.
About the RoleThis permanent position offers a competitive salary of approximately $60,000 per annum, based on industry standards and average salaries in the location. As a Restaurant Supervisor, you will play a key role in establishing work schedules, requisitioning food and kitchen supplies, and supervising staff who prepare and portion food.
The ideal candidate will have at least one year to less than two years of experience in a similar role, with a Secondary (high) school graduation certificate as the minimum educational requirement.
Key Responsibilities- Establish Methods to Meet Work Schedules: Plan and coordinate staff rotations, ensuring adequate coverage during peak periods.
- Requisition Food and Kitchen Supplies: Source high-quality ingredients and equipment to maintain consistency in food quality and presentation.
- Supervise and Coordinate Activities of Staff: Oversee food preparation, portioning, and serving, maintaining cleanliness and organization throughout the restaurant.
- Train Staff in Job Duties, Sanitation, and Safety Procedures: Develop and implement comprehensive training programs to ensure staff understand and adhere to health and safety protocols.
- Estimate Ingredient and Supplies Required for Meal Preparation: Conduct regular inventory assessments to avoid overstocking or understocking.
- Hire Food Service Staff: Recruit and interview candidates to fill vacancies, ensuring a strong team dynamic and diverse skill set.
- Ensure Quality Control Standards: Regularly inspect food and beverages to maintain high standards, addressing any issues promptly with suppliers or staff.
- Address Customers' Complaints or Concerns: Respond promptly and professionally to customer feedback, resolving issues efficiently and fairly.
- Maintain Records of Stock, Repairs, Sales, and Wastage: Accurately record and analyze data to inform purchasing decisions and optimize resource allocation.
- Supervise and Check Delivery of Food Trolleys: Monitor food transportation and storage procedures to prevent spoilage and contamination.
- Client Focus: Prioritize customer needs, delivering exceptional service and quality experiences.
- Excellent Oral Communication: Effectively communicate with staff, customers, and suppliers, ensuring clear understanding and expectations.
- Team Player: Foster a positive team environment, encouraging collaboration and open communication among staff members.
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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