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General Manager

1 month ago

Delta, British Columbia, Canada EightSix Network Full time

About the Role

We are seeking a highly skilled and experienced General Manager to lead our restaurant team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the restaurant, including sales, fiscal operations, accounting, recruitment, and maintenance of the building and equipment.

Key Responsibilities

  • Work with other managers to recruit, orient, train, and schedule shifts for new employees.
  • Oversee restaurant staff performance, ensuring quality dining.
  • Empower staff to take initiative to drive sales and repeat business.
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
  • Work the floor and converse with customers to ensure they are receiving a high level of service.
  • Encourage customer feedback and comment cards.
  • Ensure that all products (food and liquor) are entered into both the POS computer and Optimum Control and are being sold within budget.
  • Ensure a food-safe organization through labelling, rotating, sanitation, and cleanliness of operations in both front of house and back of house.
  • Motivate employees to greater levels of productivity.
  • Perform other duties as assigned.

Requirements

  • 3+ years of experience in an upscale restaurant management position and proven ability to manage and maintain the highest service standards.
  • Decision-making skills, process improvement, strategic planning, verbal communication, customer focus, management proficiency, managing profitability, and quality focus.
  • Strong knowledge of wine and cocktails.
  • Proven ability to grow the business, increase sales, and drive traffic, all while improving the guest experience.
  • Must be legally authorized to work in Canada to be considered.

What We Offer

  • Competitive salary
  • Paid vacation
  • Competitive extended health and dental benefits plan
  • Career development and opportunity for advancement