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Digital Experience Product Strategy Director

2 months ago

Old Toronto, Ontario, Canada Société Financière Manuvie Full time

The opportunity

The Director, Digital Experience Product Strategy - North America Retail builds, leads and delivers the product roadmaps that support our sales and marketing initiatives for the Financial Services Business across North America covering the US and Canadian markets. This role works closely with business partners to set strategy, produce preliminary design concepts, and then partners with internal/external design & development teams to implement and iterate on them. The Director initiates and prioritizes projects, and leads the go-to-market plans and release schedules for our public website, and secured platform supporting the business.

Key Responsibilities:

  • Develop, manage, and iterate a product roadmap in support of organizational goals
  • Initiate and prioritize projects with development teams, assist in determining the best technical implementation methods, track product development, and develop product launch plans
  • Own the product strategy developed in conjunction with business partners
  • Own communication on results to business partners to translate value
  • Able to forge successful relationships across the organizational matrix, present to senior executives, and advocate for product success. This role will be required to organize and empower groups of individuals in order to achieve program success.
  • Develop integrated go-to-market plans with marketing managers and business partners
  • Champion user-centric design, leveraging user feedback from various channels, competitive analysis, and technology trends to facilitate building advisor-centric products
  • Collaborate with cross-functional teams for every stage of product development
  • Leading Product Owners who work closely with the technology squads to prioritise and deliver the backlog

Requirements:

  • 10+ years of experience overseeing the development, implementation, and performance of digital products
  • Bachelor's degree
  • Experience of digital delivery within Financial Services businesses a plus

Competencies:

  • Strong experience overseeing the development, implementation, and performance of digital products with a comprehensive understanding of user experience, development operations, agile and waterfall product management, and enterprise content management
  • Ability to create and execute on a digital product vision, strategy, and roadmap, consistent with business goals
  • Ability to foster and maintain internal and external business relationships
  • Ability to manage OKRs (Objective and Key Results) and leverage reporting data to provide insight to the business and make strategic business recommendations
  • Exceptional communication and presentation abilities
  • Ability to conduct user/design research or work closely with design researchers
  • Ability to understand and navigate the challenges inherent in a larger organization while staying productive, creative, and engaged
  • Experience using agile, waterfall and hybrid approaches to develop products
  • Experience steering cross functional individuals with a diverse set of backgrounds toward a common goal

What we offer:

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you:

  • Values-first culture: We lead with our Values every day and bring them to life together.
  • Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation: We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.