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Customer Experience Expert

1 week ago

Mississauga, Ontario, Canada Holt Renfrew Full time

Are you passionate about delivering exceptional customer experiences in a luxury retail setting? As a Sales Associate at Holt Renfrew, you will play a key role in driving sales growth, service excellence, and loyalty among our discerning clientele.

We are seeking a highly skilled and experienced sales professional who can consistently meet or exceed sales targets, while providing unparalleled service to our customers. The ideal candidate will have a strong understanding of current and emerging trends in fashion, as well as a broad range of product knowledge across all merchandise categories.

Responsibilities include:

  • Providing personalized service to customers, addressing their needs and preferences
  • Developing and maintaining a loyal client base through strategic marketing efforts and exceptional service
  • Staying informed about product launches, vendor information, and Holt Renfrew's latest initiatives
  • Collaborating with colleagues to resolve customer complaints and implement solutions
  • Maintaining a safe and organized work environment, adhering to Health & Safety policies and procedures

Holt Renfrew is dedicated to creating a workplace where everyone feels valued and respected. If you are a driven and customer-centric individual seeking a rewarding career in luxury retail, we invite you to explore this exciting opportunity.